Feature access and permission updates
Customer-facing
Account Management
Capabilities
Backend execution
Integrations
Custom API
Problem
Customers reach out when they can't access a feature, need a permission change, or wantto enable something for their team. Agents check the customer's plan, verify what's available, andmake the change manually. Multiple systems involved, multiple minutes spent.
How fullview Solves it
1
Customer
Requests access to a feature or permission change
2
Fullview AI
Checks the customer's plan and current feature configuration
3
Fullview AI
Confirms what's available and any requirements (plan tier, admin approval)
4
Fullview Executes action
Enables the feature or updates permissions directly
5
Fullview AI
Confirms the change and any next steps for the customer
Result
Feature and permission changes made in seconds. No back-and-forth about plan eligibility.
How fullview Solves it