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Destroy silos
Bridge the gap between support and product teams so nothing gets lost in translation.
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Improve Retention
Create incredible customer experiences and world-class support to keep users coming back for more.
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Solve Issues Faster
Improve metrics across the board: lower time to resolution and increase CSAT and NPS scores.
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Automatically recreate user sessions to identify pain points and optimize customer experiences. Quickly understand the issues your customers are facing with session recordings.
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Guide customers through issues with cobrowsing and in-app calls. Highlight on users’ screens, fill forms and take over when you need to.
Replaces:
Same processes. More visibility into customer issues.
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Enhance replays and cobrowing sessions with information about your user’s journey, network logs and device info. Easily filter for errors, warnings and logs, depending on your customer's issue.
All of your customers live in Fullview. You can see who is using your product at any given moment, jump to their recent activity, start a session and more.
“Fullview has helped us replicate bugs and understand how we can improve our user journey. We now mention them to every SaaS company we meet.”
Emilien Potin
CTO and Co-Founder
We take data privacy and security seriously at Fullview. Sensitive information is automatically censored in both live calls and session replays, and you can further customize those settings.
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