Account deletion and data requests

Customer-facing

Account Management

Capabilities

Backend execution

Integrations

Custom API

Problem

Account deletions and data export requests have compliance requirements (especially forGDPR) and need to follow a specific process. Agents verify the request, check permissions, initiatethe deletion or export, and confirm timelines. Missing a step creates legal risk.

How fullview Solves it

Customer

Requests account deletion or data export via chat or email

Fullview AI

Verifies the requester's identity and permissions

Fullview AI

Confirms what the request covers (full deletion, specific data export, right to beforgotten)

Fullview Executes action

Initiates the deletion or export process through your system

Fullview Executes action

Logs the request in the ticket with timestamps for compliance

Fullview AI

Confirms the timeline and what the customer can expect

Result

Compliance-sensitive requests handled consistently every time. Full audit trail maintainedautomatically. No manual tracking needed.

How fullview Solves it

I need to delete our company account and all associated data. GDPR request.

I'll process that for you. To confirm: this will permanently delete all data associated withyour workspace, including user accounts, conversation history, and stored files. This cannot beundone. Should I proceed?

Yes, go ahead.

Your account deletion has been initiated. All data will be removed within 30 days per ourdata retention policy. You'll receive a confirmation email once complete. I've logged this request witha full audit trail for your records.