Build AI Agents for Insurance
Create AI Agents that guide customers through claims, policy inquiries, and coverage questions with expert-level support. Automate routine queries and seamlessly escalate to human agents with visual screen control for complex claims and underwriting.
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AI Agents that understand insurance
Deploy AI agents that instantly guide customers through claims submission, policy changes, coverage questions, and quote requests. Fullview AI analyzes your insurance documentation to provide accurate, compliant answers with auto-generated visual tours for complex workflows.
- Handles routine policy and claims queries instantly
- Auto-generates visual tours for claims submission and document upload
- Full control via AI Library with resolution analytics
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Seamless escalation to insurance specialists with screen control
When customers need personalized guidance or encounter complex claims situations, insurance specialists can instantly take over with securely. Cobrowse and start screen control calls directly in your insurance portal or app. No downloads, no link sharing, just instant support.
Complete visibility with enterprise-grade security
See exactly what happened in every customer interaction while maintaining strict compliance standards. Session replays record user activity including steps, errors, and system information. Our AI Library provides organized oversight of every AI interaction with resolution analytics and compliance tracking.
- Automatic screen recordings of all interactions
- AI Library with topical overview and resolution analytics
- Session replays showing device, network logs, and system info
- Customizable privacy settings for sensitive customer data
Companies like
use Fullview to resolve customer issues faster
With the help of Fullview, Personio improved its customer support by guiding users directly on-screen during setup and troubleshooting.
Instead of lengthy explanations, agents can instantly highlight buttons, adjust settings, or demonstrate features in real time. This reduces confusion, speeds up onboarding, and improves customer retention.
Companies like
use Fullview to resolve customer issues faster
Using Fullview, Lockton simplified its claims process.
Agents can guide policyholders through complex forms, ensuring accuracy and preventing errors that delay claims. With sensitive data automatically masked, customer privacy is protected while support becomes faster and more efficient.
Companies like
use Fullview to resolve customer issues faster
Fullview helps companies like First National Bank provide seamless support for online banking and transactions.
When customers struggle with payments, investments, or loan applications, agents can jump in and guide them securely. This reduces frustration, cuts resolution time, and improves customer trust.