AI Agent for Onboarding, Support & CX
Your customer’s
personal AI agent
Not Another
Chatbot
Guided by AI
Let our AI Agent auto-generate step-by-step
visual guides for every scenario in your app.
No manual setup or upkeep needed.
or Handled by AI
Let AI fully control the screen (click, scroll, type) and autonomously handle support and onboarding in your application. Custom safety guardrails included.
Go beyond chatbots.
Create AI concierge experiences
AI generated visual tours
Fullview AI analyzes your users screen and autogenerates visual tours for any scenario on-demand, turning product support, onboarding and user education into a breeze.
Full overview & control of AI interactions
Our AI Library gives you organised topical overview of every interaction, resolution analytics and allows you to modify specific AI behaviour. You stay in control while allowing AI to scale personalized support experiences.
See exactly what happened
For every user interaction with Fullview AI, you can see exactly what happened via automatic screen recordings. This allows you to improve both your support as well as investigate issues with technical teams.
Integrate Fullview AI with your existing helpdesk
Fullview AI works with Intercom Fin, Zendesk Ultimate, Ada and other chatbots. Integrate with 3rd party chat interfaces and routing workflows.
Let human agents jump in when needed
Seamlessly escalate from AI guidance to human guidance. Support agents can visually guide users with embedded remote access and cobrowsing.
AI generated visual tours
Full overview & control of AI interactions
See exactly what happened
Integrate Fullview AI with your existing helpdesk
Let human agents jump in when needed
Companies like
use Fullview to automate customer issues
Cherry Technologies
When I first saw the AI Agent and what it accomplished out of the box, I was blown away.
Every teammate I then showed it to had the same reaction, and we’ve heard the same from our customers.
It’s been so impressive that we’re going to continue to leverage the AI Agent not just for support, but for customer onboarding soon too.
Enhanced AI support with human training
Apply human training for edge cases or last-mile fine tuning of AI generated guides or AI actions in your application.
Integrate with your support stack
Compliant & Secure
"Fullview has allowed us to achieve faster resolution of customer issues and questions, ultimately resulting in a higher level of customer satisfaction. Fullview's native integration with our ticketing system also made it easy to incorporate into our daily processes, contributing to more tickets being resolved on the first interaction and shorter time to resolution."
"Fullview has allowed us to achieve faster resolution of customer issues and questions, ultimately resulting in a higher level of customer satisfaction. Fullview's native integration with our ticketing system also made it easy to incorporate into our daily processes, contributing to more tickets being resolved on the first interaction and shorter time to resolution."
Satisfaction
"Fullview has helped to expand our customer support needs. When users struggle with certain interfaces, we can now guide them directly on their screen—significantly reducing average handling time for these types of requests.”
“It’s the single highest ROI discovery tool we use”
FAQs
What does Fullview’s AI Agent do?
Fullview’s AI agent can automate your customer service, onboarding and overall CX. It will guide users visually inside of your product and help them when they get stuck or lost.
How is Fullview’s AI agent different from other AI chatbots?
Fullview’s AI agent can actually see and understand your product, right out of the box. This means that it can show users how to do the things they want in your software. Contrast this with AI chatbots that basically just summarizes knowledge articles for you.
How can Fullview AI improve resolution rates and decrease churn?
By helping users instantly with product questions, Fullview AI can drastically reduce your time to resolution, as well as decrease churn. It works as your own support agent + customer success manager.
Is Fullview AI secure?
Yes. Fullview AI is enterprise-grade and compliant with major data privacy regulations including GDPR and SOC2.
How much does Fullview’s AI agent cost?
Fullview offers flexible, outcome-based pricing, tailored to your business size and conversation volume. Custom quotes are available upon request. Book a personal demo here
What if I already have a chatbot and/or helpdesk?
Fullview AI works with most popular helpdesks and chatbots. You don’t have to move your whole workflow, Fullview AI will work smoothly with your existing chat and set-up!
Go beyond chatbots and automate support with higher CSAT.
Understand, Guide and Resolve customer support requests faster than ever with Fullview AI
Understand, Guide and Resolve customer support requests faster than ever with Fullview.
Got any questions?