You don’t have to move systems to start using the best AI support agent, Fullview can work with your existing helpdesk and chatbot, such as Intercom Fin.
Most AI chatbots can summarize help articles, but Fullview AI will guide your users through your product, visually.
Reduce friction and confusion in your product with Fullview AI. Let our agent guide your users to the real value of your product.
With the Fullview <> Intercom integration, you can:
Watch recent sessions of any identified user directly within Intercom.
Start a cobrowsing session with identified users without any link sharing.
Generate a cobrowsing invite for an anonymous user, so you can share that link to start the session.
All with a seamless one-click integration
When you select a customer in Intercom, on the right side panel you will see the 5 latest sessions of that user, and you will be able to replay any of those. Alternatively, you can jump to the full list of sessions in Fullview. You can also start a live cobrowsing session with that customer with the click on a button. Once the customer is ready to cobrowse, you will be notified directly in your intercom the chat.