What does Fullview's AI Agent do?

Fullview's AI agent can automate your customer service, onboarding and overall CX. It will guide users visually inside of your product and help them when they get stuck or lost.

How is Fullview's AI agent different from other AI chatbots?

Fullview's AI agent can actually see and understand your product, right out of the box. This means that it can show users how to do the things they want in your software. Contrast this with AI chatbots that basically just summarizes knowledge articles for you.

How can Fullview AI improve resolution rates and decrease churn?

By helping users instantly with product questions, Fullview AI can drastically reduce your time to resolution, as well as decrease churn. It works as your own support agent + customer success manager.

Is Fullview AI secure?

Yes. Fullview AI is enterprise-grade and compliant with major data privacy regulations including GDPR and SOC2.

How much does Fullview's AI agent cost?

Fullview offers flexible, outcome-based pricing, tailored to your business size and conversation volume. Custom quotes are available upon request.

What if I already have a chatbot and/or helpdesk?

Fullview AI works with most popular helpdesks and chatbots. You don't have to move your whole workflow, Fullview AI will work smoothly with your existing chat and set-up!

AGent Instructions

Coach Your AI Agent in Natural Language

Stop building complex decision trees. Use plain English to give your AI agent specific instructions, set strict policies, and define behavioral guardrails. Train it exactly as you would train a human employee.

Trusted by AI-Forward Companies

The AI Chatbot that can actually support users

Explore product

Natural Language Coaching

You do not need code to define behavior. Coach your AI agent via internal chat mode using natural language. Simply tell the agent "Always check for refund eligibility before answering" and it adapts instantly.

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How Fullview is different

Not just another Chatbot

Meet Fullview’s AI agent! Your customer’s personal guide inside your app, email and chat. It sees your UI, understands the DOM, and can take action on-screen to solve problems instantly.

Real time resolution plans

Fullview AI generates and executes
highly contextual resolution plans

Custom Policies & SOPs

Set standard operating procedures, custom policies
and coach the AI to perform as desired.

Intelligent, Natural Conversations

Understands complex questions, breaks them into steps, and asks clarifying questions when needed.

Seamless Escalation

Escalate to humans via helpdesk integrations
or Fullview's native cobrowsing and session replays.

Executing Actions

Fullview AI connects to critical business tools
to execute actions via API and MCP.

Strict Policy Adherence

Generic answers are dangerous. Create snippets directly in the dashboard to set strict instructions for specific topics. Ensure the agent follows your exact Standard Operating Procedures (SOPs) for sensitive issues like billing or data privacy

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Robust Operational Control

Maintain oversight of automation. Set custom policies to safely control how Fullview AI handles specific support requests. You define the limits of what the agent can and cannot do to prevent hallucinations.

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Companies like

use Fullview to automate customer issues

Issac Ortiz,

Sr. Product Manager

When I first saw the AI Agent and what it accomplished out of the box, I was blown away.

Every teammate I then showed it to had the same reaction, and we’ve heard the same from our customers.

It’s been so impressive that we’re going to continue to leverage the AI Agent not just for support, but for customer onboarding soon too.

Companies like

use Fullview to automate customer issues

Pablo Jorquera

Head of CX

Fullview has helped to expand our customer support needs.

When users struggle with certain interfaces,
we can now guide them directly on their screen, significantly reducing average handling time for these types of requests.

Companies like

use Fullview to automate customer issues

Jonas Reike

COO & Co-Founder

Fullview is a win-win for SaaS companies, support reps and customers as it allows for both more contextual and scalable support interactions

Companies like

use Fullview to automate customer issues

Stela Koleva

VP CX Services

Fullview completely transformed how we provide support to our customers. It’s fast, intuitive, safe and deeply personal. 55% of the queries which come through chat, no matter how complex, are resolved within the chat, delivering a customer experience at CSAT of over 90%.

Compliant & Secure

Fullview adheres to enterprise-grade compliance and security standards. Trusted by Fortune 500 companies, financial institutions, and more to optimize contact center costs and efficiency.

You’re in great company

"Fullview has allowed us to achieve faster resolution of customer issues and questions, ultimately resulting in a higher level of customer satisfaction. Fullview's native integration with our ticketing system also made it easy to incorporate into our daily processes, contributing to more tickets being resolved on the first interaction and shorter time to resolution."

Marco Ricciardi

Principal Program Manager for CX

Marco Ricciardi

Principal Program Manager for CX

+96%

Customer
Satisfaction

after using Fullview

"Fullview has helped to expand our customer support needs. When users struggle with certain interfaces, we can now guide them directly on their screen—significantly reducing average handling time for these types of requests.”

Pablo Jorquera

Head of Customer Experience

“It’s the single highest ROI discovery tool we use”

Daniel Ruskin

Product Lead

FAQs

Question 1

Answer 1

Go beyond chatbots and automate support with higher CSAT.

Understand, Guide and Resolve customer support requests faster than ever with Fullview AI

Understand, Guide and Resolve customer support requests faster than ever with Fullview.