Fullview AI works seamlessly together with Salesforce Service Cloud
Show, don’t tell
Most AI chatbots can summarize help articles, but Fullview AI will guide your users through your product, visually.
Fullview AI works where you do
You don’t have to move systems to start using the best AI support agent, Fullview can work with your existing helpdesk and chatbot
Increase activation and reduce churn, immediately
Reduce friction and confusion in your product with Fullview AI. Let our agent guide your users to the real value of your product.
Quick & easy setup
Companies like
use Fullview to automate customer issues
Companies like
use Fullview to automate customer issues
Companies like
use Fullview to automate customer issues
Companies like
use Fullview to automate customer issues
Book a demo
to explore Fullview AI
Got any questions?
See what your customers see, directly in your Service Cloud dashboard
Benefits
You can finally gain instant access to user sessions and collaborate with your customers in real time. With this integration you can:
Replay user sessions and jump to pre-detected errors and events.
See the user journey and console data.
Initiate a cobrowsing session with your customer to guide them and solve issues collaboratively.
How does it work
Once installed, you will see a Fullview widget in your dashboard, pointing to recent user sessions or to initiating a cobrowsing call.
The most powerful thing about this integration is that your support agents won't have to change their workflows, and simply have access to more data an insights and substitute regular calls with cobrowsing calls when needed. Once installed, your customer base will be synced to Fullview and you'll have all data accessible in Salesforce with one click.
Requirements
Fullview account (any plan)
Salesforce Service Cloud account
Book a demo
to explore Fullview escalation
Got any questions?