Pricing

Supercharge your customer support.

Free

$

$

0

0

/forever

Access to:

Click and draw on customer’s screen

Intercom integrations

Start cobrowsing straight from the software you already use for support, like Zendesk, Intercom or Salesforce.

Up to 4 cobrowsing calls per month

Console logs

View console errors and logs during cobrowsing calls for easier troubleshooting.
Get Started

Pro

Starts from $49/seat/month

$

Custom

Contact sales
for pricing

0

Access to:

Click and draw on customer’s screen

Intercom integrations

Fullview offers integrations with leading customer support and helpdesk platforms.

Unlimited calls

Console logs

View console errors and logs during cobrowsing calls for easier troubleshooting.

Custom data blurring   

Fullview automatically blurs sensitive data during cobrowsing calls and gives you further customization options.
Book a demo
7 day free trial

Enterprise

Volume based pricing

$

Custom

Contact sales
for pricing

0

Access to:

Premium support

Incident Response and SLA

Multiple hosting options

Multiple data hosting providers and regions

Record cobrowsing sessions

Automatic screen recording of cobrowsing sessions for quality and training purposes.

Entire desktop screen-sharing

Customer can share 3rd party content like local files

SAML & SSO

RBAC & audit logs

Custom user roles and fine-grained permissions

Salesforce or Zendesk integration

Conversational intelligence

Inbound cobrowsing

Allow users to send you cobrowsing requests when they need assistance. All queries are displayed on your Fullview dashboard, from where you can initiate calls in seconds.
Book a demo

Free

$

$

0

0

/forever

Access to:

Up to 1000 monthly sessions

1 integration

View replays straight from the software you already use for support, like Intercom, Zendesk or Salesforce.

30 days retention

Keep access to historical replays for up to 30 days.

Unlimited seats

Add as many users to your organization as needed.

Frustration signals

See signs of user frustration like rage clicks in context.

Console logs

View console errors and logs during session replays for easier troubleshooting.

Filtering and segmentation

Filter session recordings by user, environment, console errors, etc. to surface actionable insights quicker.
Get Started

Pro

From

$

$

0

71

/ month

  (when billed annually)

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Access to:

Unlimited integrations

View replays straight from the software you already use for support, like Intercom, Zendesk or Salesforce.

30 days retention

Keep access to historical replays for up to 3 months.

Unlimited seats

Add as many users to your organization as needed.

Frustration signals

See signs of user frustration like rage clicks in context.

Console logs

View console errors and logs during session replays for easier troubleshooting.

Filtering and segmentation

Filter session recordings by user, environment, console errors, etc. to surface actionable insights quicker.
Book a demo
7 day free trial
14 day free trial on all PRO plans

Pro

$

40

47

/month

billed at 
$
500
 
$
500
 /year
Access to:

Unlimited integrations

View replays straight from the software you already use for support, including Intercom, Zendesk and Salesforce.

30 days retention

Keep access to historical replays for up to 3 months.

Unlimited seats

Add as many users to your organization as needed.

Frustration signals

See signs of user frustration like rage clicks in context.

Console logs

View console errors and logs during session replays for easier troubleshooting.

Filtering and segmentation

Filter session recordings by user, environment, console errors, etc. to surface actionable insights quicker.
Get Started

Enterprise

Volume based pricing

$

Custom

Contact sales
for pricing

0

Access to:

Priority Support

Custom SSO

SSO reduces security risks with a single authentication point.

Custom data retention period

Keep historical replays indefinitely.

Unlimited seats

Add as many users to your organization as needed.

Frustration signals

See signs of user frustration like rage clicks in context.

Console logs

View console errors and logs during session replays for easier troubleshooting.

Filtering and segmentation

Filter session recordings by user, environment, console errors, etc. to surface actionable insights quicker.
Book a demo

Not sure which plan to get?

Contact us to ask questions and chat about your needs

Contact us
Or try our demo!
The responsive Fullview team, coupled with a smooth implementation process and native integration with Personio's ticketing system, has resulted in faster issue resolution and increased overall customer satisfaction.
Marco Ricciardi — Senior Program Manager, Personio
Trusted by customer support teams across the globe

What’s included?

Cobrowsing

See what you get in our session replays and cobrowsing plans.
The modules work best together, but can be purchased separately.

Session replays plan

Free

Pro

Monthly sessions recorded

1,000

Starting from 10,000

Storage retention

3 months

3 months

Team members

Unlimited

Unlimited

Integrations

1

Unlimited

Censoring of sensitive information

Standard settings

Custom setup

Advanced filtering

Custom views

Console data

Customer data sync

Access to cobrowsing

Cobrowsing plan

Free

Pro

Cobrowsing sessions

4 / user / month

Unlimited

Team members

Unlimited

Per Seat

Integrations

1

Unlimited

Censoring of sensitive information

Standard settings

Custom setup

Option to record calls

Enterprise feature

Enterprise feature

Console data

Customer data sync

Highlight on user's screen

Click on elements and submit forms

High quality video and audio

Access to session replays

FAQ

General

Are there any downloads involved?

No, neither you nor your customers have to download anything. Fullview is completely cloud-based.

How do I install Fullview for my organization?

Installing Fullview often takes less than 10 minutes. It can be done by adding our script to your web app and performing a simple API integration to identify your users.

Is it a no-code installation?

Yes. You can install Fullview without having to make changes to your app’s codebase. You can use Google Tag Manager or any other tools that allow you to paste a script in the header of your web app.

Does Fullview support both Single Page Applications and Multi Page Applications?

Yes, Fullview SDK supports both SPAs and MPAs.

Does Fullview support iframe and HTML canvas?

We do support HTML Canvas. Fullview can capture the content of same-origin<iframe> without any additional configurations. Fullview can also capture cross-origin<iframe> as long as the CSPs of the iframe’s origin is set to allow external resources to access it.

Does Fullview impact page load on my application?

Fullview is built to be incredibly lightweight, resulting in a basically unnoticeable impact on load times.

Does Fullview work with mobile apps and desktop apps?

Currently Fullview supports web apps only.

Billing

Do I get access to both cobrowsings and replays?

Yes, you always have access to both products. For example, if you are on a pro plan for Session Replays, you automatically have access to the free tier of Cobrowsing as well, and vice versa.

Is there a time limit to the free plan?

No, you can stay on the free plan as long as you want and invite as many team members as you like. You can upgrade to a Pro plan whenever you want and enjoy a 7-day trail.

What happens at the end of my free trial?

At the end of your trial, if you choose not to buy a subscription, you will be automatically downgraded to the free plan and will be able to continue using the product within those limits.

Security

Is Fullview GDPR compliant?

Fullview is built with security and privacy at top of mind. We are fully GDPR compliant and ISO 27001 ready. All data is stored within the EU.

What privacy features do you offer?

We automatically blur out sensitive information during Fullview Live and Fullview Replays sessions. You also have the option to further customize these settings to meet any specific requirements you may have.

Learn how the world’s best support system will impact your business