Pricing built around your support needs

Get a custom quote tailored to your support volume and integration requirements.
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How Fullview is different

Everything your team needs to close tickets, not just answer questions

Traditional chatbots deflect. Fullview resolves. Here's how.

Execute real actions

  • Process upgrades, refunds, and change settings according to your policies
  • Connect directly to Stripe, Salesforce, your CRM, and custom backends
  • Run multi-step workflows that solve issues in one interaction instead of three
  • Close tickets without "please contact billing" responses

See customer context

  • Watch what users see on their screens through real-time DOM analysis
  • Generate visual walkthroughs showing exactly where to click, no guesswork
  • Pull up session replays and console logs before your agents even join
  • Spot configuration errors and missing settings from screen state alone

Deploy without waiting on dev

  • Train your AI by talking to it like you'd coach a new team member
  • Connect Zendesk, Intercom, or Salesforce in minutes, not weeks
  • Set rules for when AI needs approval before refunding or making changes
  • Go from signup to handling real tickets in days, not months

Keep full control

  • Review every AI conversation with automatic session recordings
  • Require human approval for refunds over $X or sensitive account changes
  • See complete audit trails showing who did what and when
  • Easily escalate with Cobrowsing or Human-to-human chat

Or start with visibility before automation

Not ready for full AI automation? Session Replay and Cobrowsing are available as standalone products—perfect for teams who need deeper customer context without committing to a complete platform shift.

Session Replay

Automatically capture every customer interaction. See exactly what happened before each support request—no setup, no tagging, no guesswork.

Cobrowsing

Jump into live sessions with customers. Guide them through complex workflows in real-time by seeing and interacting with their screen.

Results that prove ROI in the first month

50%

reduction in average
handling time

60%

decrease in escalations
to human agents

70%

first-contact
resolution rate

Stela
Stela Koleva
VP of CX Services, Mews

Fullview completely transformed how we provide support to our customers.

It's fast, intuitive, safe and deeply personal. 55% of the queries which come through chat, no matter how complex, are resolved within the chat, delivering a customer experience at CSAT of over 90%.

Simple usage-based pricing

You pay based on monthly conversation volume across all channels. A conversation is counted when your AI agent engages with a customer inquiry.

All platform capabilities are included in your custom plan. Pricing is tailored to your conversation volume and integration requirements.

Volume discounts apply as you scale. Enterprise contracts include custom SLAs, dedicated support, and advanced security features.

FAQs

What's included in my plan?

Your plan includes complete access to all Fullview capabilities: conversational AI, visual guidance, session replays, cobrowsing, and integrations. You can connect your helpdesk, upload knowledge sources, and handle real customer scenarios.

How quickly can we go live?

Most teams deploy conversational AI within 2-3 days. Adding visual guidance takes 1-2 weeks including script installation and topic publishing. Full platform deployment (including backend integrations and workflow automation) typically completes in 3-4 weeks, 75% faster than competitors requiring developer configuration.

Can I use Fullview with my existing chat widget?

Yes. Fullview integrates with Zendesk Chat, Intercom Messenger, Salesforce Chat, and other major helpdesk widgets. You can also use the standalone Fullview widget. Both options support the full platform including visual guidance and action execution.

What security and compliance standards do you meet?

Fullview is SOC 2 compliant and GDPR compliant. Data is hosted on AWS secure data centers with EU and US region options. We support SSO, role-based access controls, and custom data retention policies for enterprise requirements.

How is pricing calculated for my support volume?

Pricing is based on your monthly conversation volume and integration requirements. During the demo, we'll review your current ticket volume, desired resolution rates, and required system connections to provide a custom quote. Most customers see positive ROI within 30-60 days through reduced ticket volume and faster resolution times.