Discover our plans

Start creating amazing customer experiences.
14-day free trial on all plans.

Package: Fullview Replays (free) + Fullview Live (free)

15% package discount applied on both paid plans

648

414/mo

Try it free
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30 days trial. No credit card required

fullview REPLAYS

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Sync your customers data with Fullview and watch user sessions to solve issues faster.

How many monthly sessions do you need?

1
1k
5k
10k
15k
20k
25k
30k
35k
40k
45k
Unlimited
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Free

0/forever

1,000 recorded sessions / month

Access to:

7 days storage retention

1 integration

Pro

40/month

5,000 recorded sessions / month

Access to:

30 days storage retention

Unlimited integrations

TRY FREE FOR 14 DAYS

Enterprise

Contact us

Custom recorded sessions and retention

Access to:

1-on-1 implementation support

Dedicated customer success manager

Full access to all features

TRY FREE FOR 14 DAYS

fullview LIVE

See all features

Start in-app calls with your users, collaborate or control their screen to provide an incredible customer experience.

How many seats do you need?

1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15+
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Free

0/forever

15 calls / support agent / month

Access to:

1 integration

Pro

59/month

Unlimited calls

Access to:

Unlimited integrations

TRY FREE FOR 14 DAYS

Enterprise

Contact us

For large teams

Access to:

1-on-1 implementation support

Dedicated customer success manager

Full access to all features

TRY FREE FOR 14 DAYS

What’s included?

See what you get in our Fullview Replays and Fullview Live plans.

fullview REPLAYS

Fullview REPLAYS

Watch user sessions and solve issues faster

BASIC

from

0/mo

PRO

from

40/mo

Monthly sessions recorded

1,000

Starting from 5,000

Storage retention

7 days

30 days

Team members

Unlimited

Unlimited

Integrations

1

Unlimited

Fullview Console access

Customer data sync

Access to Fullview Live

Fullview LIVE

fullview LIVE

Cobrowse with your customer within your product

BASIC

from

0/mo

PRO

from

59/mo

Cobrowsing sessions

15 / user / month

Unlimited

Team members

Unlimited

Unlimited

Integrations

1

Unlimited

Fullview Console access

Customer data sync

Highlight on user's screen

Click on elements and submit forms

High quality video and audio

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Access to Fullview Replays

Most common questions

Are there any downloads involved?
  • No, neither you nor your customers have to download anything. Fullview is completely cloud-based.

How do I install Fullview for my organization?
  • Install Fullview in 2 minutes via manual script injection or Google Tag Manager. We also highly recommend integrating with our API for the best experience, which usually takes less than 10 minutes.

Is it a no-code installation?
  • Yes. You can install Fullview without having to make changes to your app’s codebase. You can use Google Tag Manager or any other tools that allow you to paste a script in the header of your web app.

Does Fullview support both Single Page Applications and Multi Page Applications?
  • Yes, Fullview SDK supports both SPAs and MPAs.

Does Fullview support iframe and HTML canvas?
  • We do not currently support iframe and HTML Canvas.

Does Fullview impact page load on my application?
  • Fullview is built to be incredibly lightweight, resulting in a basically unnoticeable impact on load times.

Does Fullview work with mobile apps and desktop apps?
  • Currently Fullview supports web apps only.

Billing

Do I get access to both Fullview Live and Fullview Replays?
  • Yes, you always have access to both products. For example, if you are on a pro plan for Fullview Replays, you automatically have access to the free tier of Fullview Live as well, and vice versa.

Is there a time limit to the free plan?
  • No, you can stay on the free plan as long as you want and invite as many team members as you like. You can upgrade to a Pro plan whenever you want and enjoy a 14-day trail.

What happens at the end of my free trial?
  • At the end of your trial, if you choose not to buy a subscription, you will be automatically downgraded to the free plan and will be able to continue using the product within those limits.

Security

Is Fullview GDPR compliant?
  • Fullview is built with security and privacy at top of mind. We are fully GDPR compliant and ISO 27001 ready. All data is stored within the EU.

What privacy features do you offer?
  • We automatically blur out sensitive information during Fullview Live and Fullview Replays sessions. You also have the option to customize these controls.

Frequently asked questions

How do subcriptions work?

You can use Fullview for free whenever you like, or upgrade to our Pro plan on a monthly or annual basis. Monthly subscriptions may be cancelled any time with 1 months notice.

How does screen control work in Fullview?

Fullview let's you do multi-player screen control inside of your own web application or website. You can easily take control with your own individual cursors to guide customers to solutions much faster, without any set-up or downloads for your customers.

Is there are a time limit on the  free plan?

No time limit! If you're not quite ready to upgrade to the Pro plan, you may use Fullview's free plan for as long as you like.

How does your Session Replay feature work? 

Session Replays with Fullview is the fastest way to watch what happened on your customer's screen before they contacted you with an issue.

You can get instant context by watching past automatic recordings of your customers' screen, with all private information automatically blurred out. Your customer support agents only see what they need to see, and nothing else.

Do I need to implement or install anything to get started?

Yes, but it only takes about 5 minutes to set up Fullview. A developer from your team simply needs to copy-paste our secure SDK (2 lines of code) to the header of your web application or website, and you're good to go.

Your customers and users never have to install anything whatsoever.

Do you offer a Data Processing Agreement (GDPR)?

A fully transparent DPA is ready to be shared and signed upon request.

Do my customers need to install anything for Fullview?

There is no installation or set-up needed for your customers.

Get started with Fullview today

Understand user problems faster and solve support tickets at lightning speed with Fullview. Try for free today.

Free

Co-browse and look underneath the hood to solve support issues faster with the freemium plan.

Free
USER/MONTH
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Free plan includes:

  • 20 screen control sessions per user

  • 20 in-app video calls per user

  • 1,000 sessions recorded (1 week retention)

  • 1 month data retention

  • Unlimited console logs

  • Unlimited team members

Pro

Unlimited usage and integrations with your existing tools.

€59
USER/MONTH
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Sign Up

Everything in Free plan and:

  • Unlimited screen control sessions

  • Unlimited in-app calls

  • 5,000 sessions recorded (1 month retention)

  • Unlimited app integrations

  • Unlimited team members

Have questions? Connect with the team

Free

Co-browse and watch Session Replays to solve support issues faster with the freemium plan.

Free
USER/MONTH
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Sign Up Now

Everything in Free plan and::

  • 10 Screen control sessions per week

  • 10 Live in-app video calls per week

  • 15 Session Replays per week

  • 1 free app integration

  • Unlimited user journeys

  • Unlimited team members

Pro

Unlimited live support calls, Session Replays and integrations.

$59
USER/MONTH
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Sign Up Now

Everything in Plus plan and:

  • Unlimited Session Replays

  • Unlimited screen control sessions

  • Unlimited in-app calls

  • Unlimited app integrations

  • Unlimited team members

Have questions? Connect with the team

Feature comparison

Features

Free

Pro

Customer support sessions

In-App video calls

Up to 5 per user / week
Unlimited

Co-browse Screen Control sessions

Up to 5 per user / week
Unlimited

Fully integrated into your own application or website

Watch Session Replays of customer issues

1,000 sessions recorded / month
5,000 sessions recorded / month
Or get in touch for higher thresholds

Collaboration

Invite unlimited team members to workspace

Integrate with other tools

Security

Fully GDPR Compliant

ISO 27001 Ready

Encrypted Data Protection

Custom Data Anonymisation

Fullview is the fastest way to understand and solve customer support issues.

Fullview is backed by leading investors and CEOs of
world-class SaaS companies.

Frequently asked questions

How do subcriptions work?

You can use Fullview for free whenever you like, or upgrade to our Pro plan on a monthly or annual basis. Monthly subscriptions may be cancelled any time with 1 months notice.

How does screen control work in Fullview?

Fullview let's you do multi-player screen control inside of your own web application or website. You can easily take control with your own individual cursors to guide customers to solutions much faster, without any set-up or downloads for your customers.

Is there are a time limit on the  free plan?

No time limit! If you're not quite ready to upgrade to the Pro plan, you may use Fullview's free plan for as long as you like.

How does your Session Replay feature work? 

Session Replays with Fullview is the fastest way to watch what happened on your customer's screen before they contacted you with an issue.

You can get instant context by watching past automatic recordings of your customers' screen, with all private information automatically blurred out. Your customer support agents only see what they need to see, and nothing else.

Do I need to implement or install anything to get started?

Yes, but it only takes about 5 minutes to set up Fullview. A developer from your team simply needs to copy-paste our secure SDK (2 lines of code) to the header of your web application or website, and you're good to go.

Your customers and users never have to install anything whatsoever.

Do you offer a Data Processing Agreement (GDPR)?

A fully transparent DPA is ready to be shared and signed upon request.

Do my customers need to install anything for Fullview?

There is no installation or set-up needed for your customers.