Fullview AI for Customer Support

How Fullview helps
customer support teams

Guide users visually,
step by step

Fullview AI turns tedious chat conversations into AI generated visual guides by analyzing the UI & DOM of your application to show users exactly what they need to do.

Integrates with your
existing tools

Connect Fullview to Zendesk, Intercom, Salesforce, and other tools. Let Fullview AI agent handle tickets, resolve issues in-product, and update your records automatically. Can also work collaboratively with your chatbot.

Smart-Escalate to humans
when necessary

Fullview AI can hand off the session to a support rep with full screen replay context, chat history, and UI state, so no time is lost re-explaining.

Works out of the box,
no training required

Fullview’s AI agent is ready to go from day one. It understands your product interface automatically and can start guiding users and handling tasks without any setup or training. Want to fine-tune how it behaves? You can customize its behavior with optional training to match your workflows perfectly.

See it in action

See it in action

See how it works

Companies like

use Fullview to automate customer issues

Issac
Issac Ortiz,
Sr. Product Manager

When I first saw the AI Agent and what it accomplished out of the box, I was blown away.

Every teammate I then showed it to had the same reaction, and we’ve heard the same from our customers.

It’s been so impressive that we’re going to continue to leverage the AI Agent not just for support, but for customer onboarding soon too.

Companies like

use Fullview to automate customer issues

Pablo
Pablo Jorquera
Head of CX

Fullview has helped to expand our customer support needs.

When users struggle with certain interfaces,
we can now guide them directly on their screen, significantly reducing average handling time for these types of requests.

Companies like

use Fullview to automate customer issues

Jonas
Jonas Reike
COO & Co-Founder

Fullview is a win-win for SaaS companies, support reps and customers as it allows for both more contextual and scalable support interactions

Companies like

use Fullview to automate customer issues

Stela
Stela Koleva
VP  CX Services

Fullview completely transformed how we provide support to our customers. It’s fast, intuitive, safe and deeply personal. 55% of the queries which come through chat, no matter how complex, are resolved within the chat, delivering a customer experience at CSAT of over 90%.

Fullview AI transforms
how support happens

With Fullview AI, intelligent assistance is embedded directly into your product interface - ready to answer questions and visually guide users on-screen in real time

Support becomes seamless. Users get instant, contextual help that feels intuitive, responsive and native to your app.

Faster resolution times, happier users, and a smarter support experience that scales effortlessly.

Reduce support workload without sacrificing quality

Deliver consistent answers and flows to every user

Eliminate back-and-forth by solving issues at the source

See what Fullview AI can do for your team

Book a demo

Got any questions?

Contact us