Blog

So what is customer support, anyway? Here's a look into what it is and how good customer support can help your business succeed.

In this article, we explore customer feedback and its definitions, best practices, and uses to help your business stand out from the crowd.

Organizing and resolving customer support tickets can be overwhelming and tedious. Here's how a ticket workflow can help ease the strain.

Learn everything you need to know about rage clicks, including what they are, how to identify them, and why they occur.

Glassbox is software that helps you improve customer experience. Learn about Glassbox and its alternatives to find what is right for you.

Labeling, filtering, custom views, and call recordings for better, faster support.

Need a SessionStack alternative for your product, support or marketing team? We've got you covered with a list of the 5 best ones in 2023.

A comprehensive breakdown of SmartLook and some of its top alternatives in 2023, from Fullview for customer support to Hotjar for marketing.

Customer Experience Insights