Don’t listen to what we say. Listen to what our
Watch our customer stories
See how other companies use Fullview.
We sat down with Adam Castleton and Ben Herbertson from Startle Music to talk about how they’re using Fullview to create next-level customer experiences.
Subit was looking for a GDPR-compliant and EU-based cobrowsing and session replays solution to level up their customer support, bug discovery and troubleshooting. Enter Fullview.
Autoprotect Group uses Fullview’s cobrowsing and session replays to record user sessions, share them company-wide so everyone is on the same page about CX, and resolve tickets quickly and efficiently.
HopSkip reduced average time-to-resolution by 30% after implementing Fullview. Here's how they did it.
LicenceOne, which helps SMEs manage software subscriptions, used Fullview's cobrowsing feature to improve onboarding and adoption rates.
CEO and Co-Founder
Trusted by leading SaaS teams
Fullview has definitely helped in cases where we weren't sure what was going on, making it clearer what really happened and how customers interacted with our platform. It makes things easier both internally and on calls with customers.
The replays are definitely a game-changer in this industry. It means that everyone is working with the exact same information all the time.
Ever since we started using Fullview, we mention it to every SaaS company we meet.
The replays and the cobrowsing were a huge feature for me. We have seen Intercom threads be solved 25% to 30% faster after installing Fullview.
Our process is more seamless after installing Fullview. It’s easier to escalate the issues that can’t be resolved via chat or email and resolve them quickly with cobrowsing.
Fullview has also helped us replicate bugs and understand how we can improve our user journey.
CTO and Co-Founder
CEO at LicenceOne