Zero setup required for the end user
Record every user session (no sampling)
Session replay debugging module
Start in-app calls
Draw on user’s screen
Funnel analysis for session replay
Cobrowse with users
Technology detection and console logs
Built for support and onboarding teams
Developer-friendly filters for user sessions
Fullview is the fastest way to understand and solve customer support issues and break silos between your support team and your product team. Unlike Smartlook, you can faster jump to where issues occurred and provide live support with customers that are online.
Lower time to resolution
Jump straight to where issues occurred and watch what happened to understand customer's problems and support them faster.
Bridge the gap between product and support teams. Give developers full context to bugs and user issues for troubleshooting.
Get instant context and save hours of manual work. No more screenshots or tedious paragraphs from customers.
Understand issues and user journeys.
Automatically recreate every single user session to better understand pain points and optimize customer experiences. Quickly understand the issues your users are facing when they reach out to your support team.
Privacy & GDPR friendly
Automatic video-like recreation of user sessions
Instant context for support agents and developers
Watch specific user sessions collected in one place.
Our API pulls all your user data into one place — your Fullview dashboard. Unlike traditional session replay tools, Fullview Replay allow you to see how each specific customer interacts with your product. Just navigate to your customer’s page to see all their sessions and issue data.
All your users on your Fullview Dashboard
Watch individual user sessions for full context
Integration with support chat and developer ticketing tools
“When we started, we were only looking for a better way to show users around our app, but Fullview has also helped us replicate bugs and understand how we can improve our user journey.”
CEO and Co-Founder
Jump straight to issues and replicate bugs easily.
Jump straight to clearly-marked sections on the Fullview Replays timeline so you can identify exactly where an issue occurred.
Replicate bugs easily, without having to rely on manual bug reports or tedious descriptions from users or support agents ever again.
See bugs in context
Recreate bugs without manual reports
Deploy proactive fixes
Additional context at your fingertips with Fullview Console.
Enhance session replays with information about your users journey inside your product, network logs and device info. Easily filter for errors, warnings and logs, depending on your customer's issue.
Console information for the entire session
See user journey, network and device information
Filters for errors, warnings and logs