A better alternative to Median

Hop on a call without users leaving your app, cobrowse with them or take over their screen remotely. All without any downloads.

Try Fullview Now

How Fullview compares to Median

Features

Fullview

Median

No downloads

Green Checkmark
Green Checkmark

Zero setup required for the end user

Green Checkmark
Green Checkmark

Draw on user’s screen

Green Checkmark
Green Checkmark

Cobrowse with users

Green Checkmark
Green Checkmark

Privacy features

Green Checkmark
Green Checkmark

Remote screen control

Green Checkmark
Red Close Sign

Start sessions without link sharing

Green Checkmark
Red Close Sign

Technology detection and console logs

Green Checkmark
Red Close Sign

Support for iFrames within your app

Green Checkmark
Red Close Sign

User session replays

Green Checkmark
Red Close Sign

See all users by status (online, offline, idle)

Green Checkmark
Red Close Sign

Fullview is the fastest way to understand and solve customer support issues. Unlike Median, you can faster jump to where issues occurred and even watch user sessions before engaging into a call or cobrowsing session.

Lower time to resolution

Faster and more effective in-app communication with your customers.

Improve CSAT score

Provide your customers with personalized support.

Works with the tools you already use

Robust integrations for seamless end-to-end customer support.

Instant in-app calling.

Easily initiate calls and cobrowsing with just one click. No awkward coordination or wasted hours on chat and email, leaving you more time to focus on what really matters: your customers.

  • Easy in-app screen control

  • No downloads 

  • Top audio and video quality

Provide a customized experience.

Cobrowse with your users, draw on their screen, click on links and forms, and collaborate in real-time.

Request Access
  • Highlight and cobrowse

  • Multiplayer screen control

  • Share other tabs and windows

Get instant context with Fullview Console.

See the last 15 minutes of user activity before jumping in a call — including device, network and system information — with Fullview Console.

No more support calls without prior context.

  • See device, network and system information

  • Filter by errors, warnings, etc. 

  • Available both inside and outside a call

We’ve improved onboarding and response rates 2x with Fullview Live.

Johnathan Bell

CEO and Co-Founder

Jump straight to issues and replicate bugs easily.

Jump straight to clearly-marked sections on the Fullview Replays timeline so you can identify exactly where an issue occurred.

Replicate bugs easily, without having to rely on manual bug reports.

  • See bugs in context

  • Recreate bugs without manual reports

  • Deploy proactive fixes

Fully GDPR compliant.

Only see what you need to see.
Cobrowsing and session replay functionalities are only available within your app, and automatically blur out sensitive information.

Request Access
  • Customizable blurring of sensitive information

  • All data stored in the E.U.

  • GDPR compliant and ISO 27001 ready

Supercharge customer support

Discover customer and product issues with instant replays, in-app cobrowsing, and console logs.

Get Started
Start on our forever free plan and upgrade to pro anytime.
Or try the product tour
Arrow right