Published on: Jun 03, 2025
Last updated: Jul 25, 2025

Launching Fullview AI To Go Beyond Chatbots

The first AI support agent that doesn't just tell the customer what to do, it shows them and even does it for them.

Fullview AI Agent is now in Open Beta!

We’re thrilled to announce today that after many months of fine-tuning and feedback during our closed beta phase, Fullview’s revolutionary AI agent is officially entering open access beta and you’re invited to be part of it.

Go beyond chatbots with the first AI Agent that delivers truly personalized 1-1 support. Fullview AI is the first AI agent that actually sees the user’s screen and issue in real time, and shows them the solution visually and can even take action in your UI to solve the issues on their behalf.

See Fullview AI in action

Check out the launch demo video below!

🧠 What makes Fullview AI Different?

  • Visual Guidance, Fully Automated
    Fullview AI turns tedious chat conversations into autogenerated visual tours inside your product, tailored automatically to every scenario, with no manual setup or maintenance. Show them, don’t just tell them!
  • Autonomous Action Mode
    The AI can click, scroll, type, and resolve problems directly all within smart safety guardrails you control. Automate repetitive work and let our AI solve it for them.
  • AI sees the UI & DOM of your application
    Fullview AI is contextually aware by seeing the UI and DOM in real time. It learns from a combo of what it sees in your application, knowledge base articles and human training for fine tuning.

Built-in AI Library

Every interaction is recorded, searchable, and reviewable for fine tuning and QA.

Fullview AI assigns confidence scores to every question and uniquely allows you to set confidence thresholds, ensuring it will only attempt to solve issues with your accepted confidence levels. We notify you if specific scenarios fall under your threshold so you can apply human training or improve your knowledge base articles.

Works where your team does

Native integrations with Intercom, Zendesk, and Salesforce Service Cloud. Works with native routing workflows and 3rd party chat interfaces. API available for custom integrations.

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Go beyond chatbots and automate support with higher CSAT.

Understand, Guide and Resolve customer support requests faster than ever with Fullview AI

Understand, Guide and Resolve customer support requests faster than ever with Fullview.

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