A better alternative to Fullstory

Fullview is different. Get access to all of your customers, see who's online, see their journey with the Fullview Console, replay specific sessions, jump to where issues happened, or hop on a live session when needed.

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Lower time to resolution

Jump straight to where issues occurred and watch what happened to understand customer's problems and support them faster.

Destroy silos

Bridge the gap between product and support teams. Give developers full context to bugs and user issues for troubleshooting.

Faster troubleshooting

Get instant context and save hours of manual work. No more screenshots or tedious paragraphs from customers.

How Fullview compares to Fullstory

Features

Fullview

Fullstory

Record all sessions (no sampling)

Lightweight

Built for UI and UX teams

Customer sync by default

Built for support and product teams

User sentiment insights

Install with two lines of code

Supports web apps

Supports mobile apps

Customizable privacy features

Live in-app calls

Cobrowsing for live support and onboarding

Technology detection and console logs

Fullview is the fastest way to understand and solve customer support issues. Unlike Fullstory, you can faster jump to where issues occurred and watch user sessions to get instant context.

Understand issues and user journeys.

Automatically recreate every single user session to better understand pain points and optimize customer experiences. Quickly understand the issues your users are facing when they reach out to your support team.

Privacy & GDPR friendly
Automatic video-like recreation of user sessions
Instant context for support agents and developers

Watch specific user sessions collected in one place.

Our API pulls all your user data into one place — your Fullview dashboard. Unlike traditional session replay tools, Fullview Replay allow you to see how each specific customer interacts with your product. Just navigate to your customer’s page to see all their sessions and issue data.

All your users on your Fullview Dashboard
Watch individual user sessions for full context
Integration with support chat and developer ticketing tools

“When we started, we were only looking for a better way to show users around our app, but Fullview has also helped us replicate bugs and understand how we can improve our user journey.”

Johnathan Bell

CEO and Co-Founder

Jump straight to issues and replicate bugs easily.

Jump straight to clearly-marked sections on the Fullview Replays timeline so you can identify exactly where an issue occurred.

Replicate bugs easily, without having to rely on manual bug reports or tedious descriptions from users or support agents ever again.

See bugs in context
Recreate bugs without manual reports
Deploy proactive fixes

Additional context at your fingertips with Fullview Console.

Enhance session replays with information about your users journey inside your product, network logs and device info. Easily filter for errors, warnings and logs, depending on your customer's issue.

Console information for the entire session
See user journey, network and device information
Filters for errors, warnings and logs

Privacy-focused.

Step up your privacy and GDPR compliance with Fullview. We automatically blur sensitive info with customizable controls for what information to hide during Fullview Replays.

Customizable controls
All data stored in the E.U.
GDPR compliant and ISO 27001 ready

Easy, compliant, and designed with
collaboration in mind.

Fullview is built with support teams in mind. Investigate issues before engaging in a session with you customers, automatically access into console logs, and more.