Troubleshoot effortlessly with console logs

See key events of your customer journey and recreate issues and bugs in seconds. Built for support and product teams.

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Loved by support and product teams across the globe.

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Personio Logo
Flock Safety logo
Mews Logo
Cleartax logo
connective logo
tabit logo
checkrpay logo
auto protect group logo

Get instant context

Instantly see the user journey, network logs, device info and more.

Automate reports

Provide your product team with accurate and automated bug reports.

Leverage integrations

Fullview plugs into the tools you already use.

See exactly what happened

Rage clicks

Identify friction points and understand issues in seconds

Navigation steps

Follow the user journey, both visually and under the hood

Console errors

Spot sessions containing errors and jump straight to them

Hear from our customers

Learn how Fullview has helped leading customer support teams increase customer satisfaction, lower average handle time, and effectively address user needs.

Marco Ricciardi Image

The responsive Fullview team, coupled with a smooth implementation process and native integration with Personio's ticketing system, has resulted in faster issue resolution and increased overall customer satisfaction.

Marco Ricciardi
Senior Program Manager, Personio

The great thing about using Fullview is that we're able to resolve our customer issues in record time. And we're achieving that, while asking fewer questions in the process

Adam Castleton
CEO at Startle

The last thing that users want to do is recount what they've done to get to where they are if they're having an issue. So the replays and cobrowsing are a huge feature for us. We've seen Intercom threads be resolved about 30% quicker since installing Fullview.

Greg Leizerowicz
CTO and Co-Founder

For support agents, being able to watch a session replay without the pressure of a customer on the phone asking “can you fix it?” is great. And on the development side, not being able to reproduce a bug is no longer a blocker, because we’ve got video evidence that it did happen.

Lee Oldham
Platform Support Manager, Autoprotect Group

Fullview has absolutely become one of our go-to tools when we need to figure out what happened on the customer's side. Understanding what happened and trying to recreate bugs used be challenging. But with Fullview Session Replays, we can just go watch the relevant replay to spot what happened.

Emil Petersen
CEO and Co-Founder, Subit

Fullview has been super helpful for us to get a precise understanding of what our customers feel frustrated with the most, and build up empathy into how customers use our product versus how we think they use it. It definitely compliments and powers up the product analytics data we get from other tools like Mixpanel – powerful combo!

Tarek Khalil
CTO and Co-founder, Rasayel
Daniel Ruskim

Fullview gives us unparalleled insight into how real customers are using our product in their day-to-day lives. It's the single highest ROI discovery tool we use at Checkr Pay.

Daniel Ruskin
Product and Engineering Lead, Checkr, Inc.
Chloe Gloger

We approached Fullview to enhance troubleshooting and QA. Beyond those gains, which were realized immediately, the real value lies in swiftly testing customer behavior during new feature launches. We recently had such a launch, and I identified a problem, but I couldn’t get the full picture from the other tools we used. I checked Fullview Replays and was able to identify the root cause and have the UX fixed within the same week.

Chloe Gloger
Product Manager, Tabit

See console information, including meta events and metadata.

All the data you need is there. Browser, OS, DOM events, button clicks, script errors and a lot more.
Apply filters for user steps, errors, warnings or logs and find what you are looking for in seconds.

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  • Access user’s metadata

  • Access user’s meta events

  • Filter by user steps, errors, warnings or logs

Complete picture for both live and asynchronous support.

The Fullview console is available for both session replays and live cobrowsing calls. You can filter for specific events and spot issues in seconds.

  • View frontend data

  • View backend data

  • View console information in and outside of calls

Finding bugs couldn't be easier.

With Fullview, support teams and developers can look under the hood in real-time, solving issues and squashing bugs with all the information they need at their fingertips.

  • No more manual bug reports

  • Easy context for technical issues

  • See full user journey

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Start on our forever free plan and upgrade to pro anytime.
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Automate bug reporting.

Sending reports to your developers will take you seconds. Watch a session replay, identify the issue and press a button to send a ticket to Jira, GitHub, Linear or other integrations we'll offer soon.

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  • Automatic error detection

  • Automatic bug reporting features

  • Powerful integrations

Most common questions

What are Fullview console logs? 

Fullview Console is a side-panel available both during live cobrowsing calls and session replays (ongoing and completed) that displays console information relevant to that session or cobrowsing call. You can see exactly what is going on ‘under the hood’ on your user’s side with a comprehensive account of console errors, network information, warnings, user steps, frustration signals, device information, and more. This makes it easy to diagnose problems and troubleshoot customer and product issues — without having to go back-and-forth with the customer trying to understand the issue. 

How can I get access to Fullview console logs?

Fullview Console is a feature that is included in all our cobrowsing and session replay plans. You don’t need to do anything extra to enable console logs  — Fullview automatically collects this information when a session is being recorded or a cobrowsing call is taking place. 

Supercharge customer support

Discover customer and product issues with instant replays, in-app cobrowsing, and console logs.

Get Started
Start on our forever free plan and upgrade to pro anytime.
Or try the product tour
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