Fullview AI combines screen context, knowledge base articles, and user behavior analysis to deliver more contextually aware and accurate answers than typical AI support agents.
Don't just tell, show. Fullview AI turns tedious chat conversations into visual journeys by guiding users on their screen via autogenerated step-by-step walk-throughs for any scenario.
Conversational AI and visual guidance combined means faster issue resolution with less frustration. Users avoid getting stuck explaining problems or following confusing instructions, while support teams jump straight to solutions, leading to happier customers.
Seamlessly escalate from AI to human support with real-time co-browsing. No context lost. Your team can see what users see and guide them through solutions. Fully integrated in existing helpdesk platforms.
Answer
Fullview AI combines screen context, knowledge base articles, and user behavior analysis to deliver more contextually aware and accurate support than typical AI agents.
Guide
Don't just tell, show. Fullview AI turns tedious chat conversations into visual journeys by guiding users on their screen via autogenerated step-by-step walk-throughs for any scenario.
Resolve
Conversational AI and visual guidance combined means faster issue resolution with less frustration. Users avoid getting stuck explaining problems or following confusing instructions, while support teams jump straight to solutions, leading to happier customers.
Escalate
Seamlessly escalate from AI to human support with real-time co-browsing. No context lost. Your team can see what users see and guide them through solutions. Fully integrated in existing helpdesk platforms.
Trusted by AI-Forward Companies
PipedrivePersonioTeam SystemMEWSMichelinAlconCherryLockton
PipedrivePersonioTeam SystemMEWSMichelinAlconCherryLockton

Show and tell

Fullview AI doesn't just answer the user's question, it analyzes your users screen and autogenerates visual tours for any scenario on-demand, turning product support user education into a breeze.

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Full overview & control of AI interactions

Our AI Library gives you organised topical overview of every interaction, resolution analytics and allows you to modify specific AI behaviour. You stay in control while allowing AI to scale personalized support experiences.

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and hundreds more ...

See exactly what happened

For every user interaction with Fullview AI, you can see exactly what happened via automatic screen recordings. This allows you to improve both your support as well as investigate issues with technical teams.

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Loved by industry leaders like
and hundreds more ...
Loved by industry leaders like
and hundreds more ...

AI generated visual tours

Fullview AI analyzes your users screen and autogenerates visual tours for any scenario on-demand, turning product support, onboarding and user education into a breeze.
Loved by industry leaders like
and hundreds more ...

Full overview & control of AI interactions

Our AI Library gives you organised topical overview of every interaction, resolution analytics and allows you to modify specific AI behaviour. You stay in control while allowing AI to scale personalized support experiences.
Loved by industry leaders like
and hundreds more ...

See exactly what happened

For every user interaction with Fullview AI, you can see exactly what happened via automatic screen recordings. This allows you to improve both your support as well as investigate issues with technical teams.
Loved by industry leaders like
and hundreds more ...

Integrate Fullview AI with your existing helpdesk

Fullview AI works with Intercom Fin, Zendesk Ultimate, Ada and other chatbots. Integrate with 3rd party chat interfaces and routing workflows.
Loved by industry leaders like
and hundreds more ...

Let human agents jump in when needed

Seamlessly escalate from AI guidance to human guidance. Support agents can visually guide users with embedded remote access and cobrowsing.
Loved by industry leaders like
and hundreds more ...

Compliant & Secure

SOC 2 compliantGDPRAWS
Fullview is SOC2 and GDPR compliant, built on enterprise-grade security standards. No customer data is used to train models. Trusted by Fortune 500 companies, financial institutions, and fast-growing startups.

You’re in great company

Pipedrive
Personio
Paychex EU
Frock Safety
Lockton

"Fullview has allowed us to achieve faster resolution of customer issues and questions, ultimately resulting in a higher level of customer satisfaction. Fullview's native integration with our ticketing system also made it easy to incorporate into our daily processes, contributing to more tickets being resolved on the first interaction and shorter time to resolution."

Marco Ricciardi
Principal Program Manager for CX

"Fullview has allowed us to achieve faster resolution of customer issues and questions, ultimately resulting in a higher level of customer satisfaction. Fullview's native integration with our ticketing system also made it easy to incorporate into our daily processes, contributing to more tickets being resolved on the first interaction and shorter time to resolution."

Marco Ricciardi
Principal Program Manager
+96%
Customer
Satisfaction
after using Fullview

"Fullview has helped to expand our customer support needs. When users struggle with certain interfaces, we can now guide them directly on their screen—significantly reducing average handling time for these types of requests.”

Pablo Jorquera
Head of Customer Experience

“It’s the single highest ROI discovery tool we use”

Daniel Ruskin
Product Lead
Alcon
Connective
Take Command

AI Customer
Service FAQ

How does Fullview AI for customer service work?

Fullview AI can see the UI of your product, understand it and help users find what they need, guide them how to accomplish tasks, or even do it for them. You can then review exactly what happened during the session with the customer, with our AI Replays. Fullview AI will work out of the box, but human training is available to make it even more accurate with more complex questions.

How can Fullview's AI customer service improve resolution rates and decrease churn?

By helping users instantly with product questions, Fullview AI can drastically reduce your time to resolution, as well as decrease churn. It works as your own support agent + customer success manager.

Is Fullview AI customer service secure?

Yes. Fullview AI is enterprise-grade and compliant with major data privacy regulations including GDPR and SOC2.

How much does Fullview AI customer service cost?

Fullview offers flexible, outcome-based pricing, tailored to your business size and conversation volume. Custom quotes are available upon request. Book a personal demo here

How hard is it to set up Fullview AI?

Not hard at all, you just paste a line of code in to your product, and Fullview AI can start helping users soon after.

What if I already have a chatbot and/or helpdesk?

Fullview AI works with most popular helpdesks and chatbots. You don’t have to move your whole workflow, Fullview AI will work smoothly with your existing set up!