Pricing

Supercharge your customer support.

Free

$

$

0

0

/forever

Access to:

Click and draw on customer’s screen

Intercom integrations

Up to 4 cobrowsing calls per month

Console logs

Get Started

Pro

From

$

$

0

49

per agent / month

Access to:

Click and draw on customer’s screen

Intercom integrations

Unlimited calls

Console logs

Custom data blurring   

Get Started
7 day free trial

Enterprise

Volume based pricing

$

Custom

Contact sales
for pricing

0

Access to:

Premium support

Multiple hosting options

Record cobrowsing sessions

Entire desktop screen-sharing

SAML & SSO

RBAC & audit logs

Salesforce or Zendesk integration

Get a demo

Free

$

$

0

0

/forever

Access to:

Click and draw on customer’s screen

Intercom integrations

Up to 4 cobrowsing calls per month

Console logs

Get Started

Pro

From

$

$

0

89

/ month

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Access to:

Unlimited integrations

30 days retention

Unlimited seats

Frustration signals

Console logs

Filtering and segmentation

Get Started
7 day free trial
14 day free trial on all PRO plans

Pro

$

40

47

/month

billed at 
$
500
 
$
500
 /year
Access to:

Unlimited integrations

View replays straight from the software you already use for support, including Intercom, Zendesk and Salesforce.

30 days retention

Keep access to historical replays for up to 3 months.

Unlimited seats

Add as many users to your organization as needed.

Frustration signals

See signs of user frustration like rage clicks in context.

Console logs

View console errors and logs during session replays for easier troubleshooting.

Filtering and segmentation

Filter session recordings by user, environment, console errors, etc. to surface actionable insights quicker.
Get Started

Enterprise

Volume based pricing

$

Custom

Contact sales
for pricing

0

Access to:

Priority Support

Custom SSO

Custom data retention period

Unlimited seats

Frustration signals

Console logs

Filtering and segmentation

Contact Sales

Not sure which plan to get?

Contact us to ask questions and chat about your needs

Contact us
Or try our demo!
The responsive Fullview team, coupled with a smooth implementation process and native integration with Personio's ticketing system, has resulted in faster issue resolution and increased overall customer satisfaction.
Marco Ricciardi — Senior Program Manager, Personio
The responsive Fullview team, coupled with a smooth implementation process and native integration with Personio's ticketing system, has resulted in faster issue resolution and increased overall customer satisfaction.
Marco Ricciardi — Senior Program Manager, Personio
Trusted by customer support teams across the globe

What’s included?

Cobrowsing

See what you get in our session replays and cobrowsing plans.
The modules work best together, but can be purchased separately.

Session replays plan

Free

Pro

Monthly sessions recorded

1,000

Starting from 10,000

Storage retention

3 months

3 months

Team members

Unlimited

Unlimited

Integrations

1

Unlimited

Censoring of sensitive information

Standard settings

Custom setup

Advanced filtering

Custom views

Console data

Customer data sync

Access to cobrowsing

Cobrowsing plan

Free

Pro

Cobrowsing sessions

4 / user / month

Starting from 10,000

Team members

Unlimited

3 months

Integrations

1

Unlimited

Censoring of sensitive information

Standard settings

Unlimited

Option to record calls

Enterprise feature

Custom setup

Console data

Customer data sync

Highlight on user's screen

Click on elements and submit forms

High quality video and audio

Access to session replays

FAQ

General

How do I install Fullview for my organization?

In order to record and watch Fullview Session Replays, you will have to add our script to your web app (by copy-pasting a few lines of code) and do a simple API implementation to pull your users into your Fullview dashboard. Once you have done that, Fullview will automatically start recording user sessions in your app and populating your dashboard, from where you can watch them. You can filter sessions by user, role, environment, console errors, rage clicks, and more to surface relevant replays quickly. 

Is it a no-code installation?

Fullview Session Replays is completely safe and GDPR compliant. All our data is stored on EU servers in Germany. Sensitive data is automatically blurred out during replays, and we give you further options to customize what customer data you want to capture and what you want to censor. Fullview complies with SOC 1-3, PCI DSS, ISO 27001, and is HIPAA-BAA eligible. Learn more about how Fullview keeps your data safe on our security page.

Does Fullview support both Single Page Applications and Multi Page Applications?

Fullview has both free and paid versions of our session replays plan. The free version includes up to 1000 replays a month and 1 integration. Our pro plan starts at $71 a month for 10,000 sessions and includes unlimited integrations. You can add unlimited team members to your organization on both plans. For enterprise companies, please get in touch with us for custom pricing and discounts. Find more information on our pricing page. 

Does Fullview support iframe and HTML canvas?

Fullview has both free and paid versions of our session replays plan. The free version includes up to 1000 replays a month and 1 integration. Our pro plan starts at $71 a month for 10,000 sessions and includes unlimited integrations. You can add unlimited team members to your organization on both plans. For enterprise companies, please get in touch with us for custom pricing and discounts. Find more information on our pricing page. 

Does Fullview impact page load on my application?

Fullview has both free and paid versions of our session replays plan. The free version includes up to 1000 replays a month and 1 integration. Our pro plan starts at $71 a month for 10,000 sessions and includes unlimited integrations. You can add unlimited team members to your organization on both plans. For enterprise companies, please get in touch with us for custom pricing and discounts. Find more information on our pricing page. 

Does Fullview work with mobile apps and desktop apps?

Fullview has both free and paid versions of our session replays plan. The free version includes up to 1000 replays a month and 1 integration. Our pro plan starts at $71 a month for 10,000 sessions and includes unlimited integrations. You can add unlimited team members to your organization on both plans. For enterprise companies, please get in touch with us for custom pricing and discounts. Find more information on our pricing page. 

Billing

Do I get access to both cobrowsings and replays?

In order to record and watch Fullview Session Replays, you will have to add our script to your web app (by copy-pasting a few lines of code) and do a simple API implementation to pull your users into your Fullview dashboard. Once you have done that, Fullview will automatically start recording user sessions in your app and populating your dashboard, from where you can watch them. You can filter sessions by user, role, environment, console errors, rage clicks, and more to surface relevant replays quickly. 

Is there a time limit to the free plan?

Fullview Session Replays is completely safe and GDPR compliant. All our data is stored on EU servers in Germany. Sensitive data is automatically blurred out during replays, and we give you further options to customize what customer data you want to capture and what you want to censor. Fullview complies with SOC 1-3, PCI DSS, ISO 27001, and is HIPAA-BAA eligible. Learn more about how Fullview keeps your data safe on our security page.

What happens at the end of my free trial?

Fullview has both free and paid versions of our session replays plan. The free version includes up to 1000 replays a month and 1 integration. Our pro plan starts at $71 a month for 10,000 sessions and includes unlimited integrations. You can add unlimited team members to your organization on both plans. For enterprise companies, please get in touch with us for custom pricing and discounts. Find more information on our pricing page. 

Security

Is Fullview GDPR compliant?

Fullview has both free and paid versions of our session replays plan. The free version includes up to 1000 replays a month and 1 integration. Our pro plan starts at $71 a month for 10,000 sessions and includes unlimited integrations. You can add unlimited team members to your organization on both plans. For enterprise companies, please get in touch with us for custom pricing and discounts. Find more information on our pricing page. 

What privacy features do you offer?

Fullview has both free and paid versions of our session replays plan. The free version includes up to 1000 replays a month and 1 integration. Our pro plan starts at $71 a month for 10,000 sessions and includes unlimited integrations. You can add unlimited team members to your organization on both plans. For enterprise companies, please get in touch with us for custom pricing and discounts. Find more information on our pricing page. 

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