A better alternative to Surfly

Hop on a call without users leaving your app, cobrowse with them or take over their screen remotely. All without any downloads.

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How Fullview compares to Surfly

Features

Fullview

Surfly

No downloads

Zero setup required for the end user

Draw on user’s screen

Cobrowse with users

Remote screen control

Electronic signature

No link sharing to start a session

Technology detection and console logs

Support for iFrames within your app

User session replays

Fullview is the fastest way to understand and solve customer support issues. Unlike Surfly, you can faster jump to where issues occurred and even watch user sessions before engaging into a call or cobrowsing session.

Lower time to resolution

Faster and more effective in-app communication with your customers.

Improve CSAT score

Provide your customers with personalized support.

Works with the tools you already use

Robust integrations for seamless end-to-end customer support.

Instant in-app calling.

Easily initiate calls and cobrowsing with just one click. No awkward coordination or wasted hours on chat and email, leaving you more time to focus on what really matters: your customers.

  • Easy in-app screen control

  • No downloads 

  • Top audio and video quality

Provide a customized experience.

Cobrowse with your users, draw on their screen, click on links and forms, and collaborate in real-time.

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  • Highlight and cobrowse

  • Multiplayer screen control

  • Share other tabs and windows

Get instant context with Fullview Console.

See the last 15 minutes of user activity before jumping in a call — including device, network and system information — with Fullview Console.

No more support calls without prior context.

  • See device, network and system information

  • Filter by errors, warnings, etc. 

  • Available both inside and outside a call

“We’ve improved onboarding and response rates 2x with Fullview Live.”

Johnathan Bell

CEO and Co-Founder

Fully GDPR compliant.

Only see what you need to see.
Cobrowsing and screen control functionalities are only available within your app, and automatically blur out sensitive information during Fullview Live sessions.

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  • Customizable blurring of sensitive information

  • All data stored in the E.U.

  • GDPR compliant and ISO 27001 ready

In-App Calls

Start calls in seconds. No link sharing and no downloads required.

Cobrowsing

Guide your users with cobrowsing, draw on their screen and collaborate.

Screen Control

Take over your user's screen and solve issues faster.

Console Logs

Access browser information and console logs for instant context.

Session Replays

Watch previous user session to investigate issues faster.

Privacy Features

Only see what's needed and protect your user's privacy.

Easy, compliant, and designed with
collaboration in mind.

Fullview is built with support teams in mind. Solve issues faster, speed up communication with your developers and hop on calls and cobrowsing sessions within seconds.