Support users live and asynchronously.

Tired of chatbots, long email chains and support tickets without context?

Deliver faster live support with in-app calls and cobrowsing.
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Supplement with session replays and debugging capabilities for async support to offer an all-in-one solution that your users will love.

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Real-time support

Supporting users via emails, chats and screenshots is frustrating and time-consuming. See and solve your user’s problems in real-time with our live support features such as cobrowsing and in-app screen control functionalities.

  • Cobrowse, screen takeover and debug

  • Instant context, instant results

Easy asynchronous debugging

Skip the back and forth with your customers and developers. Fullview's session replays feature gives your support agents and developers instant context, so they can start diagnosing customer problems on their own time.

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  • Full context

  • Better insight

  • Proactive support

Instant results

Get instant facetime, instant context and instant results with Fullview. Hop on a call with your users, see what they’re seeing in real-time and check console logs to spot bugs or glitches.

  • Instant facetime

  • See what your users see

  • Check console logs

Data privacy

We take data privacy and security seriously at Fullview. Your users have complete control over the data they choose to share and you can further customize controls on what information to blur out during support calls. We are GDPR compliant. All data is encrypted and stored on EU servers.

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  • Customizable controls

  • Secure data

  • GDPR compliant

Never miss a beat.

Watch automatic recordings of user sessions for support context and product analytics. Never ask your customer to explain issues again, simply watch session recordings retroactively. Available soon.

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Instant context

Supporting users without the right context is challenging. Understand a user’s issues before you call by reviewing previous sessions, all collected in one place. Plus, developers now have full insight for debugging.

  • Full context

  • Session replays

  • Better insight

Privacy-focused

We take data privacy and security seriously at Fullview. Your users have complete control over the data they choose to share and you can further customize controls on what information to blur out during session replays.

  • Customizable controls

  • GDPR Compliant

One-stop shop

With Fullview, your support and development teams have access to an end-to-end customer support solution, making it easier to coordinate, identify bugs and fix problems.

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  • End-to-end platform

  • Easy collaboration across support and development

  • Cobrowsing

No downloads

End-to-end customer support to halve resolution time on one platform. Fullview houses everything you need to resolve customer support tickets, without you or your user having to leave your app.

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  • End-to-end support 

  • One platform

  • No downloads