Trusted by support teams at
First National BankMichelinAlconPersonioPaychex EUConnectiveTake CommandTeamsystemLockton
One unified view

The session, the console,
and the network, together

Watch the recording, scrub the timeline, and open Dev tools to see every network call and console event behind the issue — all in one place, right from the ticket.

  • Watch it happen

    Replay the exact session — every click, scroll, and rage-click, synced to the console timeline.

  • See what broke

    Uncaught exceptions, failed requests, and warnings surface automatically, with no instrumentation required.

  • Hand it off clean

    Send engineering one link with the replay, console, and network trace attached. Zero reproduction steps.

Eliminate the guesswork

Debug technical tickets with the right reproduction steps

With Fullview Console, support and engineering see exactly what went wrong inside your web app — the errors, the failed requests, and the user's every step, without relying on screenshots or asking customers to reproduce a thing.

AI session summary

Know what happened
before you press play

Fullview reads the console, network, and user steps and writes a plain-English summary of what the customer did, what broke, and the likely cause, so anyone on the team gets the full picture in seconds, without scrubbing through the replay.

  • 01

    Automatic console capture

    Every log, warning, and uncaught exception is recorded on each session. No instrumentation, no asking customers to open dev tools.

  • 02

    Network request inspection

    Inspect every request with status codes, payloads, and timing to pinpoint the failing call in seconds.

  • 03

    Environment & device context

    Browser, OS, viewport, and user metadata attached to every session, so you never guess the customer's setup.

  • 04

    Privacy-first by design

    Mask sensitive fields and control exactly what's captured. SOC 2 and GDPR compliant, hosted on AWS.

35%

Faster resolution

average ticket time

2X

Faster bug reproduction

with console + replay attached

28%

Increase in CSAT

fewer questions, faster fixes

"The great thing about Fullview is that we resolve customer issues in record time, and we do it while asking fewer questions in the process."

Adam Castleton
CEO at Startle
Integrations

Cobrowsing that fits into your support stack

Fullview works with major helpdesk software, so agents can start cobrowsing without leaving the tools they already use — directly from a support ticket.