Pricing built around your support team
Cobrowsing and session replays in one platform
Most tools give you one or the other. Fullview gives your support team both.
See the customer's screen live
- Start a cobrowsing session in one click from your helpdesk ticket
- Scroll, click, and navigate together in real time
- Take control to fill out forms, adjust settings, or walk through steps
- No downloads, no meeting links, no codes for the customer
Watch what happened before the ticket
- Every user session is recorded automatically in the background
- Agents replay the exact clicks, scrolls, and errors that led to the issue
- Console logs and network data surface alongside the visual replay
- Full context without asking the customer to explain or send screenshots
Set up in minutes, not months
- Add a lightweight script to your web application
- Connect Zendesk, Intercom, Salesforce, or HubSpot directly
- Start cobrowsing sessions and viewing replays from day one
- No heavy SDK integration, no engineering sprints
Keep full control over privacy
- Mask sensitive fields and restrict which pages are recorded
- Customize agent permissions and session access
- SOC 2 and GDPR compliant with AWS hosting (EU or US)
- Complete audit trails for every cobrowsing session
Results that prove ROI in the first month
50%
reduction in average
handling time
60%
decrease in escalations
to human agents
70%
first-contact
resolution rate
Fullview completely transformed how we provide support to our customers.
It's fast, intuitive, safe and deeply personal. 55% of the queries which come through chat, no matter how complex, are resolved within the chat, delivering a customer experience at CSAT of over 90%.
Simple, flexible pricing
Pricing is based on your team size and session volume. Both cobrowsing and session replays are included in every plan, along with helpdesk integrations, console data access, and customizable privacy controls.
Volume discounts apply as you scale. Enterprise plans include custom SLAs, dedicated support, and advanced security features.
FAQs
What's included in my plan?
Every plan includes cobrowsing, session replays, console data access, and helpdesk integrations with Zendesk, Intercom, Salesforce, and HubSpot. Privacy controls and data masking are included at every tier.
How quickly can we go live?
Most teams are up and running within a day. You add a lightweight script to your web application, connect your helpdesk, and start cobrowsing and viewing session replays immediately.
Can I use Fullview with my existing helpdesk?
Yes. Fullview integrates directly with Zendesk, Intercom, Salesforce, and HubSpot. Agents start cobrowsing sessions and view session replays from the ticket sidebar without leaving their helpdesk.
What security and compliance standards do you meet?
Fullview is SOC 2 and GDPR compliant. Data is hosted on AWS with EU and US region options. Sensitive fields can be masked, agent permissions are customizable, and session data is encrypted in transit and at rest.
How is pricing calculated?
Pricing is based on your team size and monthly session volume. During the demo, we review your support workflow and provide a custom quote. Most teams see measurable improvements in handle time and resolution rates within the first month.
See how Fullview delivers measurable ROI for support teams
