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See User Sessions in Zendesk
Instantly replay any user session, cobrowse with your customers and provide incredible customer experiences.
Fullview is an official Zendesk partner.
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Fullview Replays
Record and watch user session
Fullview Live
Cobrowse with your customers
Fullview Console
Easier troubleshooting
More context. Directly in Zendesk.
Fullview's goal is to enable every modern SaaS company to easily deliver outstanding technical support at scale.
No more guessworks. No more asking for screenshots. No more asking questions about what happened. With Fullview you can see that for yourself in seconds. And you can show it to your customers in live sessions as well.
Fullview Replays
See what happened. Also in real-time.
Fullview Live
Like screen sharing. But way better.
Fullview Console
Troubleshooting made easy.
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Fullview is backed by customer support leaders and executives from world-class SaaS companies
Fullview Replays
Use Fullview Replays to watch past user sessions, see bugs in context, and quickly understand issues.
Replaces:
Fullview Live
Start calls with your users within your app, cobrowse with them and create exceptional customer experiences.
Replaces:
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Fullview Console
See your customer's journey and get full context for recreating issues and troubleshooting bugs. Built for support and engineering teams.
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Destroy silos
Bridge the gap between support and product teams so nothing gets lost in translation.
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Improve Retention
Create incredible customer experiences and world-class support to keep users coming back for more.
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Solve Issues Faster
Improve metrics across the board: lower time to resolution and increase CSAT and CES scores.
Always in sync
All of your customers live in Fullview. You can see who is using your product at any given moment, jump to their recent activity, start a session and more.
“Fullview has helped us replicate bugs and understand how we can improve our user journey. We now mention them to every SaaS company we meet.”
Johnathan Bell
CEO and Co-Founder
Fully GDPR compliant and privacy-focused
We take data privacy and security seriously at Fullview. Sensitive information is automatically censored in both live calls and session replays, and you can further customize those settings.
Supercharge customer support
Discover customer and product issues with instant replays, in-app cobrowsing, and console logs.
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