Others may claim to be GDPR compliant, but if they store data outside of the E.U. you might have issues.
100% of our data is stored on E.U. servers and never leaves. We also offer a Data Processing Agreement to all European customers.
Sensitive information is automatically blurred out and customers have full control over what they want to censor. Moreover, cobrowsing in Fullview is limited to your own product, eliminating the security and compliance concerns of legacy solutions.
Enterprise Grade Infrastructure
All of Fullview’s data is securely stored with Amazon Web Services which is fully automated and monitored by continuous functional tests to detect any sort of downtime.
We’re GDPR compliant and offer a data processing agreement (DPA) for our European customers. All data is stored in AWS Europe (Frankfurt) eu-central-1 datacenter.
User & Passwords Policies
All user data is stored using Amazon Cognito. Amazon Cognito provides authentication, authorization, and user management for web and mobile apps. Data within Amazon Cognito is encrypted at rest in accordance with industry standards. Amazon Cognito is compliant with SOC 1-3, PCI DSS, ISO 27001, and is HIPAA-BAA eligible.
Our SSL connection encryption maintains an A+ grade from Amazon Web Services.
For backup purposes Amazon has a dedicated service called AWS Backup. See more info here.
If you have any questions regarding data protection and security, contact Steven Bressner, our Data Protection Officer at firstname.lastname@example.org.