Easy, compliant, and designed with
collaboration in mind.
Fullview is built with support teams in mind. Your agents will get access only to your product, and not the whole desktop, and we ensure maximum privacy and compliance.
In-App Calls
Start calls in seconds. No link sharing and no downloads required.
Cobrowsing
Guide your users with cobrowsing, draw on their screen and collaborate.
Screen Control
Take over your user's screen and solve issues faster.
Console Logs
Access browser information and console logs for instant context.
Session Replays
Watch previous user session to investigate issues faster.
Privacy Features
Only see what's needed and protect your user's privacy.
How Fullview compares to TeamViewer
Features
Fullview
Teamviewer
No downloads
Zero setup required for the end user
Customizable privacy features
Draw on user’s screen
Cobrowsing
Mobile devices support
Full desktop control
App-limited remote control
Granular screen control permissions
High-resolution video calls
Recent sessions replays
Fullview is the fastest way to understand and solve customer support issues. Unlike TeamViewer QuickSupport, there is zero set up required for your users, you can simply find them from your dashboard, see if they are online, and start a session.
Start a call in seconds
Find a user and call them with the press of a button. No link sharing, no downloads, no additional tools and no need for the user to leave your app.
Built within your app
No links, no donwloads
Superior audio and video
Guide your users with cobrowsing
Fullview’s cobrowsing and screensharing experience isn’t built like the rest. You can click and draw directly on your user’s screen to show them exactly what matters and where to find it, and request additional access permissions when needed.
Click on customer's screen with own cursors
Draw and highlight on user's screen
Control your user's screen remotely
Request to remotely take over your user's screen when needed. You will only access your product, not the entire desktop, allowing you to eliminate privacy or compliance concerns for your customers.
Fully complaint
Easy switch to screen control
Watch user sessions
Supporting users without the right context is challenging. Understand a user’s issues before you call by reviewing previous sessions, all collected in one place. Plus, developers now have full insight for debugging.
Full context
Session replays
Better insight
Privacy-focused
We take data privacy and security seriously at Fullview. Your users have complete control over the data they choose to share and you can further customize controls on what information to blur out.
Customizable controls
GDPR Compliant
Supercharge customer support
Discover customer and product issues with instant replays, in-app cobrowsing, and console logs.