Spot big-picture trends
Uncover valuable user trends with Fullview. Make data-driven decisions on product improvements and measure impact effortlessly.
Security and compliance
Fullview is built with security and privacy at top of mind. Fully GDPR compliant, SSO and SAML2.0 friendly, with custom data blurring options.
Monitor what matters
Record and watch user sessions on an ongoing basis to instantly spot product issues and bugs. Filter replays by user, date, org., warnings, errors, URL & custom labels.
Easier product development
See console information while watching a replay so you can quickly understand exactly what caused a bug or issue — without worrying about manual reports or recreations.
Get the 'why?' behind the 'what?'
Fullview gives you qualitative insights that work with your quantitative findings to get a comprehensive understanding of user behavior.
Setting up Fullview on your web app is as easy as copy-pasting a few lines of code on your site. A piece of cake for any developer.
Hear from our customers
Support and product teams have spotted user trends, increased customer satisfaction, guided users to solutions, identified bugs, and deployed the right product fixes to create next-level customer experiences with Fullview.
The great thing about using Fullview is that we're able to resolve our customer issues in record time. And we're achieving that, while asking fewer questions in the process
The last thing that users want to do is recount what they've done to get to where they are if they're having an issue. So the replays and cobrowsing are a huge feature for us. We've seen Intercom threads be resolved about 30% quicker since installing Fullview.
For support agents, being able to watch a session replay without the pressure of a customer on the phone asking “can you fix it?” is great. And on the development side, not being able to reproduce a bug is no longer a blocker, because we’ve got video evidence that it did happen.
Fullview has absolutely become one of our go-to tools when we need to figure out what happened on the customer's side. Understanding what happened and trying to recreate bugs used be challenging. But with Fullview Session Replays, we can just go watch the relevant replay to spot what happened.
Fullview has been super helpful for us to get a precise understanding of what our customers feel frustrated with the most, and build up empathy into how customers use our product versus how we think they use it. It definitely compliments and powers up the product analytics data we get from other tools like Mixpanel – powerful combo!
Fullview gives us unparalleled insight into how real customers are using our product in their day-to-day lives. It's the single highest ROI discovery tool we use at Checkr Pay.
We approached Fullview to enhance troubleshooting and QA. Beyond those gains, which were realized immediately, the real value lies in swiftly testing customer behavior during new feature launches. We recently had such a launch, and I identified a problem, but I couldn’t get the full picture from the other tools we used. I checked Fullview Replays and was able to identify the root cause and have the UX fixed within the same week.
Ready to deep-dive into your user behavior?
Fullview lets you automatically record and playback user sessions and easily spot trends and friction points in user experiences.