With this integration you can automatically receive errors or key events in Slack and solve issues proactively.
You can automatically send errors and key events from your customers sessions in Slack and identify issues proactively. What does that mean? If a user experiences an error that is recorded by their browser's console, you will be notified in Slack and will be able to see what happened with the click of a button, and then decide what action is required. You can also enable this for a specific subset of customers (for instance, your enterprise customers).
This integrations brings you:
- Visibility: anyone in your Slack channel will have access to the data.
- Proactive support: you will spot issues without waiting for your customers to tell you.
- Automation: a faster way to collaborate with your engineering team.
- Insights: you can increase retention by understanding which customers are experiencing issues and provide them with support when needed.
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