Zendesk AI
The Zendesk AI Alternative
See how Fullview stacks up against other remote access and cobrowsing solutions like Teamviewer, Anyviewer, Glia, Cobrowse.io, Glance and more.
Zendesk AI vs Fullview
See how Fullview's AI support agents stack up against Zendesk AI for autonomous customer support, visual guidance, and complete support platform capabilities.
- Conversational AI Agent
- Visual Step-by-Step Guidance
- Understands What Users See On-Screen
- Replays of All AI Interactions
- No-Code Agent Builder (Deploy in Days)
- Real-Time Cobrowsing
- AI Chat & Email Support
- Escalation to Human Agents With Full Context
- Enterprise Security & SSO
- Works inside your helpdesk
Build your own AI support agents
Connect your help center, documentation, and internal resources in minutes. Fullview pulls knowledge from Intercom, Zendesk, Salesforce, or you can scan your website, upload files, or create custom snippets. The agent also learns your application's UI structure to understand what users see on screen.
Solve any user issue conversationally
Fullview AI answers any customer questions across chat, tickets and email with precise context and follows your custom guidelines to solve user issue faster, better and more securely.
Don't just tell, show
Achieve higher resolution rates with autonomous visual on-screen guidance. Fullview AI auto generates step-by-step instructions on the customer's screen within your application or website.
Spot trends and knowledge gaps
Detailed analytics and insights to trends, and knowledge gaps. Easily review topics and individual support requests for QA or escalation.
Let human agents jump in when needed
Seamlessly escalate from AI guidance to human guidance. Support agents can review automatic screen recordings of user issues to speed up escalations, and even jump into human-led visual guidance with cobrowsing.
Build your own AI support agents
industry leaders like
Solve any user issue conversationally
industry leaders like
Don't just tell, show
industry leaders like
Spot trends and knowledge gaps
industry leaders like
Let human agents jump in when needed
industry leaders like
Build your own AI support agent in days
Train, customize and deploy your own AI support chat that can go beyond normal chatbots. Fullview AI sees the users screen to be contextually aware and answer any question via both chat and visual guidance.
Solve any user issue with Conversational AI
Fullview's AI agent answers any customer questions with precise context and follows your custom guidelines to solve user issue faster, better and more securely.
Don't just tell, show
Achieve higher resolution rates with autonomous visual on-screen guidance and conversational AI. Fullview AI auto generates step-by-step instructions on the customer's screen within your application or website.
Go beyond chatbots and automate support with higher CSAT.
Understand, Guide and Resolve customer support requests faster than ever with Fullview AI
Understand, Guide and Resolve customer support requests faster than ever with Fullview.