PArloa vs Fullview
The Parloa Alternative
See how Fullview stacks up against other remote access and cobrowsing solutions like Teamviewer, Anyviewer, Glia, Cobrowse.io, Glance and more.
Parloa vs Fullview
See how Fullview AI support agents compare to Parloa across the features that matter most to customer support teams looking to automate and resolve tickets faster.
- Conversational AI Agent
- Visual Step-by-Step Guidance
- Understands What Users See On-Screen
- Replays of All AI Interactions
- No-Code Agent Builder (Deploy in Days)
- Real-Time Cobrowsing
- AI Chat & Email Support
- Escalation to Human Agents With Full Context
- Enterprise Security & SSO
- Works inside your helpdesk
Build your own AI support agents
Connect your help center, documentation, and internal resources in minutes. Fullview pulls knowledge from Intercom, Zendesk, Salesforce, or you can scan your website, upload files, or create custom snippets. The agent also learns your application's UI structure to understand what users see on screen.
Solve any user issue conversationally
Fullview AI answers any customer questions across chat, tickets and email with precise context and follows your custom guidelines to solve user issue faster, better and more securely.
Don't just tell, show
Achieve higher resolution rates with autonomous visual on-screen guidance. Fullview AI auto generates step-by-step instructions on the customer's screen within your application or website.
Spot trends and knowledge gaps
Detailed analytics and insights to trends, and knowledge gaps. Easily review topics and individual support requests for QA or escalation.
Let human agents jump in when needed
Seamlessly escalate from AI guidance to human guidance. Support agents can review automatic screen recordings of user issues to speed up escalations, and even jump into human-led visual guidance with cobrowsing.
Build your own AI support agents
industry leaders like
Solve any user issue conversationally
industry leaders like
Don't just tell, show
industry leaders like
Spot trends and knowledge gaps
industry leaders like
Let human agents jump in when needed
industry leaders like
Resolve issues end-to-end with real actions
Fullview's AI agents connect to your CRM, billing systems, and custom backends to execute real workflows: processing refunds, resetting passwords, toggling feature flags, running diagnostics, and provisioning accounts. When a customer asks for help, the AI performs the work required to close the ticket.
Parloa's AMP platform handles backend actions through enterprise integrations with CCaaS, CRM, and API systems. Both platforms can execute actions. The difference is how you get there. Fullview's MCP-based integrations connect to your existing systems with minimal configuration, while Parloa requires dedicated IT resources and months of setup before your first ticket is resolved.
Go live in days, not months
Fullview's no-code agent builder lets support teams train, customize, and deploy AI agents using natural-language coaching. No engineering resources required. Connect your knowledge base, define your policies in plain language, and start resolving tickets within days of signing up. A 14-day free trial gives you full access to test everything before committing.
Parloa projects reportedly start at $300K+ per year with no free trial and no self-serve option. Implementation involves custom scoping, dedicated professional services, and integration work that can stretch across months. For growing support teams that need to move fast and prove ROI quickly, that timeline and price point create a significant barrier.
Don't just tell, show
When text or voice instructions fall short, Fullview's AI analyzes the DOM of your web application in real-time and generates step-by-step visual walkthroughs showing users exactly how to complete tasks on their screen. The guidance adapts to each user's exact interface state, so there's zero ambiguity.
Parloa has no visual guidance capabilities. Their platform is designed around voice and chat conversations. For B2B software companies where support tickets are driven by complex UI interactions, visual walkthroughs resolve issues that conversational AI alone cannot.
Go beyond chatbots and automate support with higher CSAT.
Understand, Guide and Resolve customer support requests faster than ever with Fullview AI
Understand, Guide and Resolve customer support requests faster than ever with Fullview.